TABLE OF CONTENTS
|Brand||Number of available tests||Price range||Physician support (Y/N)||Results turnaround time||Location (at home, local lab)|
|Everlywell||35||$49 to $259||Y||5 business days||At home|
|HealthLabs||100+||$28 to $499||Y||1 to 3 business days||Local lab|
|Which is best?||HealthLabs||HealthLabs||Tie||HealthLabs||Tie|
Everlywell was founded in 2015 and currently offers more than 35 testing panels. Although Everlywell’s at-home testing is convenient, not everyone is comfortable collecting their own samples. As with Everlywell, HealthLabs has also been offering lab tests since 2015. HealthLabs makes it easy to get lab tests, but you will need to visit a local laboratory instead of collecting a sample at home.
What we like about Everlywell:
The drawbacks of Everlywell:
What we like about HealthLabs:
The drawbacks of HealthLabs:
Everlywell and HealthLabs offer many of the same tests. One of the most popular is the lipid panel, which measures your total cholesterol, triglycerides, HDL cholesterol, and LDL cholesterol. Both companies also offer tests that can help identify vitamin and mineral deficiencies, such as tests for B vitamins, vitamin D, and folic acid. Everlywell and HealthLabs test for chlamydia, gonorrhea, and other sexually transmitted infections.
While the companies measure many of the same substances, Everlywell focuses more on panels than on single tests. Therefore, you may have to purchase several individual HealthLabs tests to get the same amount of information provided by just one of Everlywell’s testing panels. Everlywell also has at-home testing kits, while HealthLabs requires you to visit a local laboratory to provide blood and/or urine samples.
“The blood sample was fairly easy to collect. I put my test in the mail on Monday and got my results on Friday.”
“I had emailed them my questions about the results and they sent me a very nice personalized and detailed message about my results!”
“The process to extract blood is pretty easy and the prepaid shipping package was also convenient.”
“They’ve had my test kit back for two weeks now and I still don’t have my results.”
“A huge issue is they don’t offer phone support, only email support…”
“I followed directions exactly. The test strip did not work as it should have. I contacted the company and have not heard back.”
“Always easy, fast, convenient, and a lot cheaper than if I did it with my Dr.”
“Great lab. Always quick and easy. Staff is great. Very professional.”
“HealthLabs had every test I needed and even offered me a multiple test discount for purchasing multiple tests.”
“My test results have been delayed for more than 3 business days. I had to make repeated calls to the customer care to inquire about my reports…”
“I put in my order and tried to cancel immediately. I didn’t want the product and they made me pay a full 20% of the cost which was about $80.”
“Slow – had to spend so much extra time trying to get my results. The customer service wasn’t great either.”
Everlywell allows you to test in the comfort of your own home, offers gift cards, and accepts FSA/HSA payments, but the collection process can be a little confusing for some tests. HealthLabs offers more than 100 tests, eliminates the need to visit your doctor to get lab orders, and price-matches other companies; however, you must visit a laboratory to give a blood or urine sample. Overall, Everlywell is a good choice if you want to collect the samples in the comfort and privacy of your own home. HealthLabs is better if you’re more concerned about having access to a wide variety of tests.