Disclosure: We evaluate products and services independently, but we may receive a referral fee on the services featured on this page.
TABLE OF CONTENTS
|Brand||Number of available tests||Price range||Physician support (Y/N)||Results turnaround time||Location (at home, local lab)|
|Everlywell||32||$49 to $259||Y||5 business days||Home|
|PlushCare||Not Listed||$99/year membership||y||Varied||At home or in a local lab|
|Which is best?||Everlywell||Tie||Tie||Tie||PlushCare|
What we like about Everlywell:
The drawbacks of Everlywell:
What we like about PlushCare:
The drawbacks of PlushCare:
Everlywell and PlushCare both provide in-home health care services. Everlywell offers over 30 tests, ranging from comprehensive food sensitivity tests and STDs to heart health and HbA1c tests. All services are confidential and don’t require you to drive to a lab. Your results are reviewed by a board-certified physician and available within five business days.
PlushCare also offers home-based services. However, to get tested for an allergy or virus, you first have a virtual consultation with a physician who orders a test for you if necessary. You generally have to go to a lab to get tested. As with Everlywell, results are typically available within three to five business days.
“A little too expensive, but serious company and good reports.”
“Being able to monitor your own health with at home testing is a great way to stay healthy. Being able to check my cholesterol, thyroid levels, and hormone levels has helped me. I will be able to show my doctor all the test results at my next yearly routine check up.”
“The process to extract blood is pretty easy and the prepaid shipping package was also convenient. I received my results on their website 5 days after the lab received my kit. Overall a great experience.”
“The directions can be conflicting as well between what they have online and what is included in your test kit. I gave up and will go get lab work done at my naturopath. A huge issue is they don’t offer phone support, only email support, which could take days to receive a response (if you do).”
“I ordered a Lyme disease test in June, it was supposed to be delivered in 3 to 5 business days. It took 10. Then it was supposed to have results in 3 to 5 business days. It has been 17 and still have not received any results. Nor have I gotten any correspondence from them other than ads to purchase more tests.”
“They’ve had my test kit back for two weeks now and I still don’t have my results. First it was 2-3 business days, then 4-6, then 8… it’s now been two weeks and still nothing. All I get is excuses… Not convinced I will ever get my results, and if I do I am not sure I’ll trust them given this.”
“So nice and easy to use! I was able to talk with a doctor within hours of signing on, and afterwards when I had a question via email it was answered almost immediately! Great service and I will use again if I need to!”
“Absolutely the best medical appointment I’ve had in a long time. For starters, the doctor was on time. She asked questions, she answered questions, she advised… She was really great, understanding, and genuinely interested in helping me, not just getting me in and out quickly. I will definitely use PlushCare again.”
“Booking an appointment is so easy and if you don’t have health insurance, they provide a discount card for you which was very helpful! All of the staff is wonderful and response time is quick.”
“I waited for over half an hour for my doctor to show up to the appointment, and he never did. I called the phone number on the website as it told me to, and no one ever answered. I had to leave a voicemail. Overall I am very dissatisfied with this service and will not be using it again.”
“I never received the results from the sed test that was ordered for me. I was asked to provide a full medical history to the MD treating me, which I spent a good amount of time creating and then emailed in, and never heard back a thing about it.”
“Paid for membership, booked and paid for appointment, doctor never showed! But they sure took payment from my account.”
Everlywell may be a good option if you’re looking for confidential in-home testing without having to go through your doctor or don’t have health insurance. It features a broad range of tests and advertises quick turnaround times, though many reviewers note difficulties in getting their results back promptly.
PlushCare provides high-quality medical services from the convenience of your smartphone or computer and can be used for obtaining birth control, antibiotics, or referrals for specialists. While some reviewers report hidden fees and unexpected costs, many note the care and professionalism of the doctors and the thoroughness of the appointment.