1. Program Overview

By providing your phone number on the Testing.com website (testing.com) and checking the applicable SMS consent box(es), or by giving verbal consent during a call with our team, you agree to receive recurring automated text messages from Testing Group, LLC (Testing Group). We offer two types of messaging programs:

  • Marketing Messages: Promotional offers, health testing information, and special discounts.
  • Transactional Messages: A secure link to complete your order, order updates, shipping notifications, and customer-care communications.

You may opt into one or both programs independently. Consent to receive marketing messages is not a condition of purchase.

2. Sending Phone Numbers

Messages may be sent from the following numbers and other associated numbers used for outbound communication:

  • 1-800-483-1428
  • 1-877-821-3338
  • 1-425-217-1727
  • 1-425-217-8607

3. Message Frequency

  • Marketing messages: Estimated 3-5 messages per month (may vary).
  • Transactional messages: Estimated 1-3 messages per week during active orders (may vary).

4. Message & Data Rates

Standard message and data rates may apply, depending on your mobile carrier and plan. Testing Group, LLC (Testing Group) is not responsible for any charges incurred from your carrier.

5. Opt-Out

You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from the program you opted out of unless you re-subscribe.

6. Help

For assistance, reply HELP to any message, or contact our support team:

7. Privacy

Your phone number and personal information will not be shared with third parties for their marketing purposes. For full details on how we collect, use, and protect your information, see our Privacy Policy.

8. Terms of Use

By participating in our SMS programs, you also agree to our Terms of Use.

9. Contact Information

Testing Group, LLC (Testing Group)
22722 29th Drive SE, Suite 100
Bothell, WA 98021
Phone: 1-800-483-1428
Email: [email protected]