Testing.com, formerly Lab Tests Online, was launched in 2001 by AACC—a global scientific and medical professional organization dedicated to better health through laboratory medicine. At that time, medicine was becoming more complex, and consumers were taking a greater hand in health care decision-making. AACC saw Lab Tests Online as a forum for individuals to learn about lab tests and have better conversations with their physicians.
Over time, 20 associations joined AACC in developing and reviewing all content onsite, which includes articles on lab tests, patient resources, and lab test news. This commitment to credible and clear health information led to at least 24 awards between 2002 and 2020 for excellence in promoting patient education and health literacy.
Eventually, Lab Tests Online expanded to more than 14 country sites and over 12 languages. Partnering organizations localized content to the national language, policy, and practice of their respective countries. Lab Tests Online set a global standard for patient engagement, attracting more than 470 million lifetime visitors.
In January 2021, AACC’s Lab Tests Online (labtestsonline.org) was acquired by OneCare Media. With this, OneCare moves to continue the site’s impressive growth and further nurture patient advocacy by coordinating with and expanding on its already impressive digital portfolio. Rebranded as Testing.com, the site provides a unique resource for patients to help them access reliable testing options as well as information about tests.
OneCare will rely upon a Medical Review Board to ensure that Testing.com’s content continues to be science-based, accurate, and reflective of current data and findings.
Meet Our Team
Laura Puente, General Manager, Lab Testing
Laura leads all aspects of the health testing business, including strategy, operations, marketing, and ultimately, growth. For over 15 years, Laura has led teams to overperform against aggressive goals through branding, content, creative, and other marketing strategies. Laura is drawn to rapid growth environments and has served in leadership roles at startups like HigherEducation.com, in the agency world, and at one of the world’s largest healthcare providers. Most recently, Laura served as AVP, Content and Digital for HCA Healthcare’s Gulf Coast division. She has a B.A. in English from Trinity University and currently lives in Houston, TX.
Ellen O’Connell, Associate Director
At OneCare Media, Ellen helps oversee the scientific content and program management of the educational health website Testing.com and strategizes on ways to promote the continued growth of this resource. Prior to joining OneCare, Ellen spent close to 20 years working on Testing.com’s predecessor site, LabTestsOnline.org, for the American Association for Clinical Chemistry. She holds a Master’s degree in public health from Boston University and lives in Annapolis, Maryland.
Shannon Burgio, Operations Manager, Lab Testing
Shannon oversees the day to day operations of lab testing, as well as the sales and customer service team for Testing.com and Health Testing Centers. She has worked in healthcare for over 15 years as a Certified Medical Assistant, giving her the opportunity to work in clinical and administrative roles in different physicians offices with various scopes of practice.