Quick HealthLabs and myLAB Box Comparison

HealthLabs started connecting customers with lab testing in the United States in 2015. It works with CLIA-certified labs across the country, making it possible to order labs yourself online and then visit a local lab to have specimens professionally obtained. myLAB Box was launched by a California entrepreneur to help make STD testing more accessible to people across the nation. It sends lab kits to be completed at home and then has the results tested by CLIA-certified labs.

HealthLabs offers the assurance of professional specimen collection, though you do have the hassle of dealing with going to a lab. On the other hand, myLAB Box removes the lab visit, though you do need to follow instructions carefully to ensure you’re getting a valid specimen. Keep reading to learn more about these options and which might be right for you.

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Which is best? HealthLabs vs. myLAB Box

Both companies make it easy to stay in charge of your own health by seeking lab testing without going through a doctor. HealthLabs connects you with local labs, where your test is run by professionals, while myLAB Box sends you an at-home test for privacy and convenience.


How HealthLabs vs. myLAB Box stack up

Compare HealthLabs vs. myLAB Box to other popular testing brands:

Methodology: Ratings are based on trust, cost, convenience, and comprehensive service. All test options use CLIA certified labs. Cost ratings are based on affordability compared to other testing options and insurance acceptance. Convenience is rated on the results time and testing location. Comprehensive service rates the number of available tests and the opportunity for physician support. Overall rating is an unweighted average of all rating factors.

Pros and Cons of HealthLabs

What we like about HealthLabs:

  • Professional collection of specimens in a local lab.
  • Wide inventory of testing options.
  • Issues doctor’s orders for you.
  • Fast results.

The drawbacks of HealthLabs:

  • You must visit a lab, which can involve travel and waiting.
  • Physicians only consult on mandated results.
  • Doesn’t accept insurance.

Pros and Cons of myLAB Box

What we like about myLAB Box:

  • No need to leave your home to conduct test.
  • Accepts FSA/HSA cards to pay for tests.
  • Free shipping for tests.
  • Partners with retailers such as Amazon and Walmart, so you can also buy tests elsewhere.

The drawbacks of myLAB Box:

  • Self-collection can lead to invalid specimens.
  • Must mail specimens in for testing, which can slow results.

What do HealthLabs and myLAB Box offer?

Both companies offer a wide range of tests, including COVID-19, STD, and drug testing, as well as overall wellness panels. HealthLabs offers more tests because it can also help arrange tests that can only be performed in a lab, while myLAB Box concentrates on discreet at-home testing. Both offer physician support for certain positive lab results, though neither offer treatment. You’ll need to seek treatment from your own provider if tests indicate that is the best course of action for you.

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What Customers Say About HealthLabs

Positive reviews about HealthLabs

“So easy and affordable! I can keep current on my own health without having to go through a doctor.”

“I had to change the lab that I was going to take my son to as well as change one of the tests. The customer service person was very helpful and happy to take care of my needs.”

Negative reviews about HealthLabs

“I ordered a 10 panel STD test online 6/18/20. I paid $183. I was instructed on where to go for my lab tests, but had to drive to 3 different locations before I was told that I was in the right place.”

“Completed some information online but then decided not to use their services. Never attempted to set an appointment nor use their services. I now find that I have been charged $149.00 on my credit card.”

What Customers Say About myLAB Box

Positive reviews about myLAB Box

“Fast COVID test! Needed before a work trip, so I was cleared to go. I’ll be returning in a week and running the same process from myLAB Box for sure. Would highly recommend.”

“Getting an STD is my biggest fear and I was stressed thinking about going to the doctors for a test. I read a lot of reviews about this product and was so happy I chose this! The box came super fast, the directions were easy and straight forward.”

Negative reviews about myLAB Box

“I ordered 2 kits, one for myself and husband. While I received my results, he never did. There was an issue with registering the kit, but once resolved, I received notification that his results were ready only to find they were my results posted again.”

“I ordered a kit from MyLAB Box to test on heavy metals. I was expecting my results by 12/19. I enquired a week after that deadline as my results did not come in. I got no answer from MyLAB Box except for an automated shipping notification to say that a new kit was sent to me with no explanation.”

HealthLabs vs. myLAB Box Bottom Line

HealthLabs connects you with local labs to run tests and presents results in just a few days. myLAB Box sends at-home kits for testing via free 2-day shipping, and you may also find some tests at retailers such as Amazon and Walmart. Both have a comprehensive lineup of tests and use CLIA-certified labs to run results.

HealthLabs is a good choice if you’re worried or squeamish about collecting your own samples and can make it to a local lab. myLAB Box may be a good choice for those who are less mobile or who want the privacy of at-home testing.

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